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ICMI Contact Center Expo 2023
ICMI Contact Center Expo 2023

ICMI Contact Center Expo 2023

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International Customer Management Institute (ICMI) Contact Center Expo
Dates: Monday, October 16, 2023 - Thursday, October 19, 2023
Venue: Loews Royal Pacific, Orlando FL, United States
With rapid change affecting contact centers more than ever before, there's one thing call center professionals can be sure of: the knowledge you gain at ICMI's Contact Center Expo will help you move your contact center forward. Here, you will find 40+ sessions, roundtables and resources covering both the latest industry topics, from chatbots to remote onboarding to metrics, and the insights you seek on essential areas, including WFO and leadership, to ensure you deliver on your business' strategic goals.

98% of the ICMI Community are contact center decision makers and influencers, charged with the mission of evaluating, implementing and purchasing customer care products and solutions. ICMI's Contact Center Expo is where call center professionals go for the most comprehensive selection of technology and services in one location. Don't miss the critical opportunity to get in front of them as they seek the partners and solutions that will move their contact centers forward in the coming year.

Website: https://www.icmi.com/contact-center-expo-conference
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Venues
Loews Royal Pacific Resort
6300 Hollywood Way, Orlando, FL, 32819, Orlando FL
United States
Tel: +1-407-503-3000
http://www.loewshotels.com/royal-pacific-resort/
Organizers
Informa Tech TMT
Mortimer House 37-41 Mortimer Street, London
United Kingdom
Tel: +44-(0)20-7017 5506
https://tmt.knect365.com/
Future Dates:
ICMI Contact Center Expo 202410/21/2024 - 10/24/2024 Orlando FL, United States
ICMI Contact Center Expo 2025 TBD, United States
Previous Dates:
ICMI Contact Center Expo 202210/24/2022 - 10/27/2022 Orlando FL, United States
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